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Remote Support Software

So you need some help?

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1 - Download our Remote Support program

2 - Install our Remote Support Software

3 - Watch our Tech fix your problem!

NEW Remote Tool
( Windows x86 - 64 bit)   ( Windows x86 - 32 bit )   ( Windows ARM - 64 bit )

A technician will always confirm with you via a phone call before accessing your computer.

Additionally, a popup appears to let you know when your computer is being accessed, a banner also remains at the top of your screen for the duration of the remote access session.

 

Login here to view your existing support tickets, or lodge a new ticket

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Helpdesk

If you have forgotten your password, you can use the reset password feature to email yourself a new link to update your password.

PC Management Software

If you are one of our business customers, then you will need this software installed on all your computers. It manages Windows Updates, keeps software such as Adobe Reader, Chrome etc up to date, and alerts us to any health issues with your computer.

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Only install this if you have been instructed to by one of our technicians.

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